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Grievance Officer

Last updated: October 1, 2026

1. Statutory Grievance Redressal

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, FullPlate has designated an officer for prompt dispute resolution.

Officer Name: Rajesh V. Shenoy

Designation: Nodal Grievance Officer

Address: FullPlate Technologies Pvt. Ltd., 4th Floor, Indiranagar 100ft Road, Bengaluru 560038, Karnataka

Email: grievance@fullplate.example

2. Redressal Timeline

All formal grievances receive a unique tracking token and written acknowledgment within 48 hours of receipt, with final resolution provided within a 30-day statutory window.